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Phase IV
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Handbook Reference
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PAGE
- (Intro)
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- Quiz
Introduction: EMS Nonconformance and Corrective/Preventative Actions
A nonconformance is the audit term used to describe one or more EMS requirements that have not been addressed (i.e., no existing procedure) or have not been implemented (e.g., employees not following a procedure as written).
Examples of Nonconformance
 No external/internal communication procedure
Emergency Response procedure exists, but is not posted
A number of employees are not aware that you have an environmental policy
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Minor Nonconformance: A finding that leads to a failure to conform completely with an EMS element, but is not considered a breakdown in your system. For example, a small number of employees were overdue on their EMS refresher training.
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Major Nonconformance: A deficiency in meeting the requirements of an EMS. One or more of the 17 elements of the EMS are not addressed (e.g., no system procedure) or implemented (e.g., not following a system procedure as written).
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Let's now review the 7 steps of managing and tracking your identified nonconformances through corrective and preventative actions.
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